To logon to a computer on the UHS Cinco Ranch campus, you will need to have a computer account and know 3 things:

1) Your user name
2) Your password
3) Your account domain

Your Computer Account

Your UHV computer account was created when you registered for your classes. You do not need to apply for it.

Your User Name

Your user name is your 7 digit PeopleSoft ID number. You can find the number on your enrollment or registration receipt. You can also contact the UHV Office of Admissions and Records.

Your Password

Your initial password is your birth date in the format mmddyyyy.

When you first log on, you will be prompted to change your password. Your new password must be at least 8 characters long. For security reasons, it is suggested that you use a combination of upper case letters, lower case letters, and numbers for your new password. Your password is good for 160 days. You will receive a warning a few days prior to your password expiring and are given the option to change it. If you do not change it and it expires later, you are then forced to change it the next time you login. If you have forgotten your password and need it reset, please contact the UHV Help Desk..

Your Account Domain

Your account domain is UHV.

How to Log On to a UHS Cinco Ranch Computer

Find the Control (Ctrl), Alternate (Alt), and Delete buttons on the keyboard. Press down on all 3 at the same time. When you press on all 3 at the same time, an information screen will appear. Please read the screen and then press the “OK” button. After you press the “OK” button, a logon screen will appear.

The first box in the logon screen will be labeled “User name”. Type in your user name in the box.

The second box in the logon screen will be labeled “Password”. Type in your initial password in the box. Because it is confidential, you will not see the letters or number in the box but a “•” for each character. Type your password carefully and make sure you do not have the “Caps Lock” key on.

The third box in the logon screen will be labeled “Log on to”. An arrow will be in the right of the box. Click on the arrow and a list of domains will appear. Find the domain that says “UHV” and click on it so that it appears in the “Log on to” box.

When you have entered the correct user name, password, and domain, press the “OK” button (or press “Enter” on the keyboard). If the information you entered is correct, the computer will prompt you to change your password. Once you have changed it, the computer will acknowledge your new password and log you on so that you can use it.

If you get an error message, check to make sure your user name is correct, retype your initial password (to make sure it is correct), and make sure that the domain is set to “UHV”. Then press the “OK” button or press the “Enter” key again. If you get an error message again, go to the Technician Workstation in the computer lab and ask them to assist you.

Problems with Logging On to a UHS Cinco Ranch Computer

If you have a problem logging on to a computer, contact the staff at the Technician Workstation in the computer lab.

If they cannot solve your problem, you will need to contact the UHV Help Desk. Since your account is created and managed at UH Victoria, there is a limit to what the local technical staff can do if they cannot solve the logon problem.

The main phone number for the UHV Help Desk is 361.570.4399. For assistance after hours, call 361.570.4888.

The UHV Help Desk's hours are:

Resetting Your Password

From time to time, students forget their password. If this happens to you, you will have to have your password reset. To reset your password, call the UHV Help Desk at 361.570.4399 or e-mail them at StuHelpDesk@uhv.edu .

Your account keeps a history file and you will not be allowed to use your 9 previous passwords.

Account Lockout

For security reasons, your account will be locked out if an incorrect user name or password is attempted 5 times. The lockout period is 30 minutes. Therefore, it is important that you enter your username and password correctly. If you try to logon twice and get an error message, contact the staff at the Technician Workstation in the computer lab to assist you.

Your Print Allowance

Your print allowance is $15.00 per semester or summer session. Each page sent to the black and white printer costs 5 cents. Each page sent to the color printer costs 10 cents.

Questions or Problems?

You can contact the Cinco Ranch technical staff in person, by phone, or by e-mail.

The technical staff's hours are:

The technical staff phone number is 832.842.2828 and the e-mail address is crtech@uh.edu.

If the Cinco Ranch technical staff is not able to assist you, please contact the UHV Help Desk. The hours, phone number, and e-mail address are listed above.